Delivery Policy – Effective January 4, 2025
At Zenflexhato, we are committed to providing fast, reliable, and secure delivery for all our photography gear. Whether you’re purchasing a camera, camcorder, or accessory, we ensure your order reaches you quickly and safely, so you can begin capturing precious moments without delay.
Order Processing Time
All orders placed on Zenflexhato are processed within 1-2 business days, excluding weekends and holidays. Once your order is processed, you will receive a confirmation email with tracking information, allowing you to follow the status of your shipment.
Delivery Methods
We offer several delivery options to suit your needs:
- Standard Shipping: Delivered within 5-7 business days, ideal for those who don’t need their gear urgently.
- Expedited Shipping: Faster delivery within 2-3 business days for those who want their equipment sooner.
- Priority Shipping: Next-day delivery available for most U.S. locations, ensuring your order arrives quickly when you need it the most.
Delivery times may vary depending on your location and the time of year, especially during busy seasons.
Shipping Fees
- Free Standard Shipping for orders over $100.
- For orders under $100, shipping fees are calculated at checkout based on your location and chosen shipping method.
Shipping Restrictions
Currently, Zenflexhato ships within the United States only. If you need international shipping, please contact us at info@zenflexhato.net for assistance.
Damaged or Lost Packages
If your order is damaged or lost during transit, please contact us immediately at info@zenflexhato.net or call (912) 739-8450. We will work with the carrier to resolve the issue and ensure you receive a replacement or refund.
Delivery Delays
While we strive to meet our delivery timeframes, delays may occur due to factors beyond our control, such as weather, holidays, or carrier issues. If a delay occurs, we will notify you promptly and work to resolve the issue as quickly as possible.
At Zenflexhato, we are dedicated to providing an excellent delivery experience. If you have any questions or concerns about your order, feel free to reach us at info@zenflexhato.net or call (912) 739-8450.