Payment Policy – Effective January 4, 2025

At Zenflexhato, we strive to provide our customers with a seamless and secure payment experience. Our payment policy ensures that every transaction is processed quickly and efficiently, allowing you to shop for the best photography gear with confidence.

Payment Methods

We offer several convenient and secure payment options for your shopping convenience:

  • Credit/Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
  • PayPal: For a fast and secure checkout process, we also accept PayPal.
  • Bank Transfer: Payments via bank transfer are accepted. Please include your order ID to ensure quick processing.
  • Cash on Delivery (COD): Available for local orders in Claxton, Georgia, where payment can be made in cash upon delivery.

Payment Processing

  • Credit/Debit Cards & PayPal: Payments are processed instantly, ensuring that your order is confirmed quickly.
  • Bank Transfers: Payments made via bank transfer typically take 1-2 business days to process after funds are received.
  • COD Payments: Payments are processed at the time of delivery, for local orders only.

Refund and Cancellation Policy

We want you to be completely satisfied with your purchase. If you need to cancel or return an item, we offer:

  • Full Refunds: For canceled orders before shipment or items returned in original condition within 7 days of receipt.
  • Partial Refunds: Available for items with minor defects if you choose to keep the product.

For refund or cancellation requests, please contact us at info@zenflexhato.net or call (912) 739-8450.

Payment Security

We take your security seriously. All payments are processed using SSL encryption to ensure your financial details are always protected. Additionally, we adhere to PCI DSS standards to provide the highest level of security for your transactions.

Payment Issues

If you experience any issues with your payment, such as declined transactions or errors, please contact us immediately. Our customer support team is available to help resolve any issues. You can reach us at info@zenflexhato.net or by calling (912) 739-8450.

At Zenflexhato, we are committed to providing you with a secure, hassle-free shopping experience.